Demi has to deal with some disgruntled passengers. Check-in attendants Carrie-Anne and Selina have to cope with broken down baggage belts. Border Force officer Bob questions a Brazilian student.

Demi and Sue wrestle with a drunken passenger in the airport's Terminal 2. Bob and Kat encounter a visitor to the UK whose reason for entering the country doesn't add up.

It is half-term and some rich Russian children are returning home from British boarding schools. There is trouble when a large mobile crane enters the live airfield.

Airport staff must batten down the hatches as the Beast from the East hits Heathrow causing chaos. A suspected people trafficker is flagged up to UK Border Force staff.

History is made as a plane from Perth, Australia lands at Heathrow - it is the longest non-stop flight to ever land at the airport. Border staff question a Ghanaian man who has declared far more money than he has.

Terminal 5 prepares to welcome a royal passenger. Buggy driver Carlo is star struck when he has his own VIP passenger. Border Security staff release the hounds in search of dirty money.