The Chairman and CEO of Diamond Resorts International ignites a fire on a dangerous assignment.

Dina Dwyer-Owens, Chairman and CEO of the Dwyer Group, the parent company for Mr. Rooter and other national repair brands, embarks on a grueling undercover experience where she works as a plumber, hauls water heaters, fixes ovens and works alongside a grounds crew. Meanwhile, the boss is also shocked to discover one of her franchises isn't following a company policy. Written by CBS Publicity

Rick Tigner, President of Kendall- Jackson Wine Estates, causes a shutdown when he struggles to maintain pace on a bottling line, and is shocked by comments made by a delivery driver.

Rick Silva, President and CEO of Checkers and Rally's, one of the nation's largest fast food chains, serving more than two million hamburgers a week, travels to the front lines of his industry, where he's forced to make a drastic decision regarding one of his restaurants. Written by CBS Publicity

The CEO of American Seafoods must sink or swim when he tackles the dangerous work of a deckhand.

An Employee's lack of southern hospitality frustrates the Chief Talent Officer or Popeyes Louisiana Kitchen.

The CEO of Oriental Trading Company puts the festivities on ice after receiving complaints from several unhappy employees.

The boss of Yankee Candle's knack for customer service puts his undercover mission in jeopardy.

The boss of TaylorMade Gold Company breaks his cover when one of his employees takes a special interest in him.

The boss of Budget Blinds gets tangled up, hit on and insulted.

The boss of Philly Pretzel Factory is forced into action after one franchise owner goes rogue.

The boss of FASTSIGNS International learns first-hand how difficult the design and manufacturing of their product can be.

The boss of MasTec receives an explosive surprise while heading down a manhole.