The Christmas Queens of North Pole, Vermont, Trish and Diana, have won the Best Holiday House decorating competition every year for the past nine years. But days before Christmas, a friendship-ending argument sparks a town-wide feud and draws the attention of a national magazine writer hoping to make a name for herself with her scintillating expose.

To save her family hotel's Christmas show, talent booker Claire must ask for help from her ex-boyfriend Ryan, the lead guitarist of a now-famous band that fired her as their manager years ago.