During his first day on the job at a big-box store, Jonah makes a rough impression on floor manager Amy, and draws the romantic interest of assistant manager Dina.

A reporter is supposed to be writing a piece on the store, but focuses more on Jonah; Garrett tries to avoid being photographed; Cheyenne asks her boyfriend to write a corporate jingle.

Amy fights racial stereotypes, while Jonah learns why you should never lend a helping hand.

Everyone becomes obsessed with a mannequin that looks exactly like Jonah; Cheyenne considers putting her baby up for adoption; Glenn and Dina get into an argument about parenting.

When Amy's daughter, Emma, is without a babysitter for the day, Amy must defy store policy and secretively bring her to work; Cheyenne and Mateo get into a fight over a couch; Dina tracks a shoplifter.

Amy feels competitive when Glenn publicly congratulates Jonah on his superb test results; Cloud 9 employees are on their best behavior in anticipation of a secret shopper.

Glenn announces that all employees will receive a $100 bonus if the store reaches a sales goal by the end of the day; Ben has an encounter with Amy's husband; Dina and Glenn plan a celebration.

When Cheyenne and Bo intend to make lavish purchases during the store's annual wedding-themed sale, Amy tries to talk to them about the cost of having a child; Glenn tries to show his support for gay marriage.

The staff are waiting for a truck to deliver new Cloud 9 signs that they'll have to hang by morning, until Glenn announces that the truck is delayed and they're locked in the store and are in for a long night.

Following an awkward conversation with Dina (Lauren Ash) about her .feelings, a panicked Jonah (Ben Feldman) claims he would date her if she wasn't his supervisor. Dina goes to Glenn (Mark McKinney) and asks for a demotion, leaving Jonah in the awkward position of trying to break up with her in a non-confrontational way. Additionally, this potential demotion forces Glenn to find a replacement for Dina, but it turns out that Amy (America Ferrera) and Mateo (Nico Santos) might be the only qualified candidates. Amy gets the position, resulting in a very bitter Mateo.

Cheyenne is having her baby in the store but won't stop working because Cloud9 doesn't offer paid maternity leave. To help her, Jonah proposes a walkout.